Check the settings on your Plex server: Go to the settings on your Plex server and ensure that the 'Direct Play' and 'Direct Stream' options are enabled for the type of media you are trying to play. You may want to try transcoding the media files using a different software to see if that resolves the issue. Check the media file itself: It's possible that the media files you are trying to play are corrupted or not properly encoded.

If the network connection is slow or unstable, it could cause issues with playback. Here are a few potential causes and troubleshooting steps you could try: Check your network connection: Make sure that your Roku players and your Plex server are connected to a stable and fast network. There could be a few different things causing the issue you're experiencing with your Roku players. Media added before and after 12-27 was processed the exact same way (no changes to software I'm using). I am able to play, resume the episode / movie on the PC from where it stopped AND I can resume episodes that stopped on the Roku from my PC. When I play content added on or before 12-27 it works fine on my Roku - no issues. When I play the same content back on my PC it works fine - no issues. All are using the latest SW (Roku SW updated and Plex app is up to date).Issue is repeatable on All of my Roku players (4660RW, 4660X, 4640X and 4630X).Direct play is disabled.' (As you would expect.) When I disable 'Direct Play' on my Plex Server I get the error message 'App cannot direct play this item.When I change the video direct play setting on the Plex Roku app from 'Disable' to 'Auto' I get the same 'This Video isn't supported for direct play' error message.When I change the video direct play setting on the Plex Roku app from 'Forced' to 'Disable' I get the same 'This Video isn't supported for direct play' error message.

After a long wait I get 'This Video isn't supported for direct play' error message. If I attempt to stop / resume the content it will spin up to ~33-46% but go no further.ALL Content added on and after 12-28 has the same problem when played using my Roku players Episode / Movie will start fine, then after ~5-6 minutes it stops.Content added to the plex server on or before 12-27 plays fine (Movie and TV libraires).I encountered an issue yesterday playing back recently added media from my Plex server on my Roku players.

Plex roku